Software and Consulting Framework
This framework will help create a Client VIP Experience:
- Clients are interviewed for insight – no assumptions are made about their business.
- Clients are not compared to others in their industry; they are looked at as unique.
- VIP treatment is created when every key stakeholder interviewed is given individual attention with a proven customized proprietary insight template to address their specific needs, pains, concerns, vision, and strategy. This can create long-lasting business relationships.
- A state-of-the-art Gap Analysis carefully considers each key stakeholder’s concerns, bottlenecks, and gaps.
- The framework promotes co-action. Positive interactions are cultivated organically. No show-up and throw-up conversations should happen.
- Creates a bridge to unite the proposed solution and the needed solution.
- Clients have called the sales teams asking when they are coming back due to their delight in the VIP experience they have received.
The Synergistic Six Framework to Successful SellingSM will utilize the following Six-Step Process:
- Business and Sales Process Optimization Growth Labs – unite account teams working in silos within the same firm. This avoids a C-level executive receiving multiple calls from sales professionals from the same company with disparate requests and messaging. Instead, the Growth Labs cultivate a unified strategy and deliver a clear path that is optimal for the client.
- Detection Questions – are customized to each client and will enable account teams to quickly get to the root cause of their customers’ business pains. This affords sales professionals immediate insight with minimal intrusion on the client’s time.
- Validation Templates – are used with clients to validate business challenges across all key stakeholders.
- Gap Analysis – is a proprietary delivery mechanism that will ultimately paint a picture for a client, giving them a clear vision of what is possible and will also define the following complex gaps and root causes:
– Opportunities to transform complex business processes
– Technology inefficiencies
– Solutions to fill the gaps
– The impact on the business
– Valuable shared insight to stakeholders - Analysis Grid – allows clients to prioritize critical next steps, which will quickly align go-forward strategies. This will also give executives a detailed road map to aid in the transformation of the present state of the business.
- Unique VIP Experience – for C-level executives through a world-class 90-minute session using their data. This process clearly articulates business transformation challenges and solution paths, allowing for innovation through insight.
Mesmerizing and delightful to clients while delivering fast results!