* Customer Experience Management – What is really happening in your call center? Customer experience strategists help organizations understand how well call center agents align with the company’s core values.

* Workforce Management – Synergistic Six’s Finale Fit Methodology allows organizations to hire talent based on skills and expertise and seeks to eliminate bias about a candidate.

* Project & Program Services – 37% of project failures are due to a lack of clear goals, deliverables, and milestones. Our program strategists understand the six synergistic knowledge areas that are critical for every project: 1. Project Stakeholder Management 2. Project Integration 3. Project Scope Management 4. Time Management 5. Cost Management 6. The strategists build strategies and plans to manage the 5 C’s of project management- Complexity, Critically, Compliance, Culture, & Compassion. We help manage complex projects.

* Brand Reputation & Acceleration Strategies – The 20/20 team excels in creating sound strategies to assist clients with adopting premier AI technology to monitor and respond to customer feedback on social media platforms. When an organization faces a brand reputation crisis, our seasoned teams collaborate with our client’s internal marketing and PR departments to effectively manage the situation. Often, our teams work tirelessly into the night to devise responses and strategies that shift the momentum toward a positive outcome. Additionally, we offer the services of Customer Success Managers – contract-to-hire. The Synergistic Six 20/20 Team oversees and manages major clients’ accounts on long-term and short-term assignments.

* Advertising & Broadcasting Services and Strategies – Synergistic Six has joined forces with an innovative broadcasting and advertising studio to help our clients launch products and host international events from a state-of-the-art central studio.  Covering 25,000 square feet, the studio boasts an impressive LED wall that can host up to 250,000 guests on the wall and technology capable of real-time translation into 26 languages. If you believe you’ve seen it all, get ready to be astonished—this studio is unparalleled globally, offering a unique broadcasting experience never seen anywhere in the world.

* Public Relations Strategies – Immerse yourself in a dynamic one-hour session with PR experts who will demonstrate how to strengthen connections with employees and customers worldwide. We will train your teams quickly and uniquely to gather requirements in less than sixty minutes. Global firms have leveraged this method to align teams quickly and adjust business and   PR strategies. *We specialize in creating synergistic solutions for premier public relations, media strategies, advertising events, and galas. Our team is renowned for producing outstanding press releases that engage the media. Skilled in resolving brand conflicts, we employ think tanks to develop commercials that reconnect a brand with its customers after any harmful media exposure.

* Vendor Relations Strategies – Our seasoned consultants are prepared to work with your team to improve your Vendor   Management systems and renegotiate contracts for the best outcomes. One consultant, a former leader of a global vendor management group at a Fortune 50 firm, is one of corporate America’s top vendor management specialists. Interested in learning more about her? Contact us, and we’ll be happy to share her credentials and areas of expertise. We recently chose not to profile our consultants to prevent overwhelming recruitment attempts through social media, which had become burdensome for our staff. Therefore, we kindly ask that all inquiries be directed to our round-the-clock live support center at 773.913.5877.

* Sales Strategies – Achieving year-over-year growth is a challenge for many organizations. A seasoned sales leader renowned for steering international sales teams towards double-digit growth is ready to provide your sales executives with a cutting-edge C-level engagement strategy that has been instrumental in generating over $2 billion in net new sales. In a concise two-hour lunch-and-learn session, your team will acquire strategies that could be game-changing. We also have sales leaders who will work inside of territories to open doors, sell, and work on RFPs and RFIs, as well as drive revenue to allow organizations to hit quotas and achieve revenue targets.